Shipping / Returns

Shipping Policy

Processing Time:
Please allow 14 business days for the creation and processing of your bespoke leather dog apparel order. Each item is meticulously crafted to your specifications, ensuring the highest quality.

Shipping Method:
We ship our bespoke leather dog apparel orders via USPS/UPS/FEDEX. Once your order is ready for dispatch, you will receive a shipping confirmation email with tracking information.

Delivery Time:
Delivery times may vary depending on your location and the shipping method selected at checkout. Please refer to the estimated delivery timeframe provided during the checkout process.

Shipping Charges:
Shipping charges will be calculated at checkout based on the shipping method chosen and your delivery address.

Return Policy

Due to the bespoke nature of our leather dog apparel, we do not accept returns or exchanges. Each item is meticulously crafted to your specific measurements and design preferences, making it uniquely yours.

Quality Assurance:
We take pride in the craftsmanship of our products and stand behind their quality. If you believe there is a defect in your item upon receipt, please contact us within [1] days of delivery, providing detailed photos and a description of the issue.

Custom Orders:
Custom orders are final sale and cannot be returned or exchanged. We work closely with you throughout the design process to ensure your complete satisfaction with the final product.

Cancellation Policy:
As each order is made to order, cancellations can only be accommodated within [1] hours of placing your order. Once production has begun, cancellations cannot be accepted.

Contact Us:
If you have any questions or concerns about your order, please don't hesitate to contact us at doggiedd2024@gmail.com or [213-622-8585].